With practical, crystal-clear guidelines and dozens of sample documents, The AMA Handbook of Business Documents takes the guesswork and mediocrity out of all of your written communications. Organized as an instant-reference tool you can count on whenever you're putting something in writing, this lifesaving resource will help you sell, buy, inform, report, announce, propose, hire, fire, remind, get paid, and do everything else that defines your work and propels your business and career toward their goals.

Inside you'll find a wealth of sample documents and short, easy-to-apply guidelines for creating your own, including:

Abstracts * Letters of Application * Complaint Letters * Memos * Proposals * Inquiry Letters * Follow-up Letters * Collection Letters * Emails * Reference Letters * Progress and Activity Reports * Policies and Procedures * Lab Reports * Grant Proposals * Press Releases * Newsletters * Job Offer Letters * Warning Letters * Sales Letters * Training Manuals * Speeches and Oral Presentations * Product Specifications * Summaries * Surveys * and many, many more.