The first section of the book describes 16 key themes in Satir's work--the techniques and ideas she used to move people from their current situations to their desired outcomes. Satir skillfully reframed perceptions and attitudes, and installed useful presuppositions about positive intentions, alternative choices and learnings. She did this using physical contact, exaggeration, and humor. She directly challenged limiting beliefs and overgeneralizations, and used a wide range of hypnotic language patterns to help clients see events in new ways.

The second section is a richly-annotated verbatim transcript of a 73-minute videotaped session with Linda, a woman who started out with great resentment toward her mother, but who ended with a deep appreciation and loving understanding of her mother's behavior and attitudes.

A follow-up interview with Linda, conducted three years later, shows the permanent impact of the changes Satir had achieved with her. Steve Andreas' insightful commentary reveals the subtlety, precision, and wisdom of Satir's methods, both verbal and nonverbal. Therapists and other professionals who seek positive change in their clients can learn a lot from his book.