Homicides and suicides, fires and floods, hoarders and addicts. When properties are damaged or neglected, it falls to Sandra Pankhurst, founder of Specialized Trauma Cleaning (STC) Services Pty. Ltd. to sift through the ashes or sweep up the mess of a person's life or death. Her clients include law enforcement, real estate agents, executors of deceased estates, and charitable organizations representing victimized, mentally ill, elderly, and physically disabled people. In houses and buildings that have fallen into disrepair, Sandra airs out residents' smells, throws out their weird porn, their photos, their letters, the last traces of their DNA entombed in soaps and toothbrushes.

The remnants and mementoes of these people's lives resonate with Sandra. Before she began professionally cleaning up their traumas, she experienced her own. First, as a little boy, raised in violence and excluded from the family home. Then as a husband and father, drag queen, gender reassignment patient, sex worker, small businesswoman, and trophy wife. In each role she played, all Sandra wanted to do was belong.

The Trauma Cleaner is the extraordinary true story of an extraordinary person dedicated to making order out of chaos with compassion, revealing the common ground Sandra Pankhurst--and everyone--shares with those struck by tragedy.