Prevent meetings from descending into aimless rambling or counterproductive conflicts that end up wasting everybody′s valuable time. This resource gives you a playbook to help anyone confidently lead group discussions so that problems get solved, not created. The authors, both veteran educators and experts in group dynamics, detail:

• How to prepare yourself to facilitate the discussion and keep it on task
• Best practices for squashing conflict without wounding pride
• Methods for dealing with "interrupters," "subject-changers," disputes, personal attacks, and other time-waster events