9Using insights from History, Psychology and Leadership, The Pilot Factor is a new, accessible approach to Crew Resource Management (CRM) that will empower your team to achieve a new level of safety and efficiency by learning or acquiring three key skills: Communication, Leadership and Experience. The concepts are introduce through the use of real stories, making The Pilot Factor an enjoyable yet powerful read. It is not an academic book written for scholars, but rather a down-to-earth, simple book written for pilots to enjoy and learn more about the challenges and tools of a multi-crew cockpit.Although it is written by a Professional Pilot and focused on aviation, the applications of the skills and principles you will learn are boundless. Many other industries' professionals have read and praised The Pilot Factor for its genuine and simple approach to powerful skills that will unlock many skills that can otherwise take a lifetime to acquire through experience alone.The skills and lessons taught cover:

The History of Crew Resource Management (CRM)

The advent of Threat and Error Management (TEM)

Emotional Intelligence and its importance in the cockpit

Communication styles and how to adapt them

A study in Training vs Performance vs Safety

Situational Awareness

Leadership, Management, and how to chose the right tool

Stress management and Decision Making

Debriefing: Learning from mistakes and mitigating Errors. Each chapter is approached with a pilot's perspective rather than a teaching perspective, and offers questions that will help remember or quickly review the most important aspects to help pilots get the most from the book.