This book is for first-line supervisors, managers, department heads, directors, vice-presidents and CEOs; in other words, all levels of management.

With all of the demands managers have on their lives, reading this book should require as little time as possible; therefore, the chapters are succinct and make ample use of lists to facilitate learning. The book is arranged as follows:

• Section One offers ideas on how you might think and behave as a manager, things you need to do or not do; say or not say.
• Section Two provides suggestions that can help you create an environment in which employees will want to work. Retention and engagement of employees is a much-overlooked element of a manager's job.
• Section Three gives you some very practical and helpful ideas for people selection - another critical element of a manager's job.
• Section Four addresses tying all of this information together.

Read and put to work information that can make you a more effective manager and your workplace a better place in which to work.

This book was previously published under the title What Your Employer Meant to Tell You When They Made You a Manager.