Emotional Intelligence [Ei] is a predictor of success and yet, two thirds

of people cannot identify what they are feeling. Ei is more than a theory

and only effective when you apply it.

This book helps you apply the basics of Ei for better relationships and

better results. Whether you have to motivate someone or work with

someone who is different from you, want to manage conflict and or deal

with the passive aggressive coworker, this book offers steps and tips to

develop healthy communication.

You will learn to deal with gossip, bullying while strengthening your

confidence. You will learn the C.A.R.E. difference, the 4 step model that

will successfully take you through those difficult conversations.